The first 30 days: how we'd get your block organised.
A successful handover shouldn't begin with a new administrator asking every owner the same questions. After formal appointment, we'd work through a practical starting checklist: who owns what, what's already paid, which suppliers are responsible, and what needs attention first. These stages describe our proposed process rather than a guaranteed fixed timetable.
What we'd actually do.
Days 1–7 · Receive the building records
We'd request the appointment documents, common rules, building plan, owner and apartment register, last accounts, bank information and known unpaid contributions. We'd list missing items and protect owner details throughout the transfer.
A handover checklist with received and outstanding records.
Days 1–10 · Check urgent access and safety needs
We'd establish how maintenance contractors access the building, who holds authorised keys, and whether entrance doors, common lighting, lifts or garage access have urgent faults. Serious concerns go to appropriate qualified professionals.
A named action and escalation plan for immediate problems.
Days 7–14 · Walk the accessible common parts
We'd document the condition of stairwells, lobby, lighting, door closers, roof/drainage access and garages, within the agreed inspection scope. We'd distinguish everyday upkeep from inspections requiring specialists.
A dated condition baseline and a ranked issue list.
Days 14–21 · Rebuild the routine
We'd review cleaning frequency, supplier contracts, lift servicing where applicable, utility payments and approved upcoming works. We would also propose an initial operating budget and contribution schedule based on valid condominium documents.
A proposed schedule and budget, with approvals identified.
Days 21–30 · Bring owners into the loop
We'd organise the initial notices, share the agreed contacts, confirm the issue-reporting route and onboard authorised apartment owners to the portal as their accounts are verified. We'd present what has been resolved and what still needs owners' decisions.
A first management update and clear next steps.
Example: a block with twelve apartments
What we'd ask you for.
One clear outcome.
An onboarding checklist, first building condition snapshot, proposed service routine and an owner-facing first-month update.
Scope and approvals: The 30-day structure is illustrative. Real timing depends on lawful appointment, receipt of documents, site access, contractor availability and decisions requiring owners' approval. Specialist inspections and corrective works are separately agreed unless expressly included.