A roof leak shouldn't become a guessing game.
After heavy rain, damp patches and water marks can lead to blame, delays and rushed repair quotes. We'd start with evidence: where water is appearing, which part of the building may be affected, and what a suitable professional needs to inspect before anyone commits to waterproofing works.
What we'd actually do.
Record the leak and potential urgency
We'd log the location, first appearance, photographs and whether water is near electrical equipment or affecting safe use of the building. Urgent hazards are escalated promptly to suitable professionals.
One documented issue and an immediate action where needed.
Clarify the responsible area
We'd check available plans, title documents and the nature of the roof or shaft to understand whether the issue concerns common parts, exclusive use or a private element. We would not promise a particular owner must pay before checking the legal arrangements.
A defined assessment scope and an identified decision-maker.
Arrange a qualified inspection
We'd organise safe access for the appropriate waterproofing or building professional to inspect drainage, outlets, membrane condition, parapets, flashings and the possible source of the ingress. Any structural or electrical concerns are assessed by competent specialists.
A documented recommendation, not a speculative repair.
Compare the repair scope and seek approval
We'd obtain a written quote explaining what would be cleaned, sealed, repaired or replaced, the materials, limitations, access and warranties where available. The relevant owners would approve works in accordance with the building's arrangements.
A transparent decision on cost, contractor and timing.
Coordinate the work and recheck
Once authorised, we'd schedule the contractor, manage agreed access and update the building issue. Follow-up after relevant weather or testing would be documented; if the leak persists we'd reopen the record rather than mark it solved.
A repair history and a clear route for further investigation.
Example: damp appears under a top-floor roof
What we'd ask you for.
One clear outcome.
A documented leak case, coordinated professional assessment, written repair proposal and progress tracking.
Scope and approvals: Water ingress can have several causes. We do not diagnose structural faults from photographs or promise that one application of sealant will solve a leak. Any hazardous, structural or electrical situation needs competent professional attention. Cost allocation and work authorisation depend on the applicable ownership documents and decisions.